Blocked by the Firewall while using official wordpress app

[Toufr12]

I am getting my ip blocked by the Firewall while using official wordpress app.
I can temporary unblock the ip using capcha or contracting technical support team. But if I use the wordpress app again even for 1 second my gets blocked again.

Note: Temporarily unbloking the ip address with help of support team is not working as I tried several times.

[Not being able to use wordpress app to control a wordpress site is a real mess for moble users.]

I hope the administer will look into this mater and solve the problem.

 

[PH-Marc-André.B.]

Hello,

Can you please indicate us the IP adress by private message?

We will check your issue more in depth,

 

[Toufr12]

I have sent ip address via email please check

 

[Toufr12]

 

[PH-Marc-André.B.]

Hello,

At the moment your IP adress is not blocked, we will continue this thread by private message now so I have closed this one

 

[Toufr12]

Please check again

 

[PH-Jason]

Greetings,

For these types of issues, where personal information come into play (including your public IP address), I recommend opening a ticket rather than opening a forum post, both for your safety and to provide you with a better, personalized support.

However, please note that using the reCaptcha on the very same firewall notice will have your IP unblocked much quicker than requesting the help of our team.

Kind regards.