[Solved] Can't connect to Jetpack

[Guigui82]

Hi, I can't connect my website to Jetpack plug-in.

I get the following error:

The Jetpack server was unable to communicate with your site [IXR -32300: transport error: http_request_failed cURL error 28: Operation timed out after 10001 milliseconds with 0 out of 0 bytes received]

The Jetpack help says :

“Error Details: The Jetpack server was unable to communicate with your site [IXR -32300: transport error: http_request_failed Operation timed out after 15001 milliseconds with 0 bytes received]

Your host is limiting concurrent PHP connections. Jetpack needs to be able to talk and receive at the same time, which means it needs concurrent PHP processes. Most commonly, asking your host to change the PHP_FCGI_CHILDREN setting to 2 will solve this issue.

How can I solve it please?

 

[PH-Mina]

Hi,

We are aware of this type of issue.

Our team is in communication with the Jetpack team.

They should add few reverse IP (PTR) on their IPs to avoid issues with our firewalls.

Our team monitor the situation for you. If you still have an issue, feel free to send us your domain name in private.

Have a good day.